2 year quality guarantee
Our quality customer guarantee ensures that:
- Should your frame break due to a manufacturing fault within 2 years of purchase, we’ll repair or replace it for you for free of charge.*
- If within 90 days of collection you find your glasses don’t work the way we discussed at your consultation, we’ll make any and all changes required to give you the best vision possible. No questions asked!
- If your lens coatings should fail within 2 years of purchase, we’ll replace the lenses for you free of charge.*
*These warranties exclude abuse, ‘wear and tear’ and other conditions outside the realms of normal use.
We have every confidence in the quality of our frames and lenses and you can have confidence too!
Free cleaning and adjustments
It’s important your glasses continue to feel comfortable and provide you with the best vision at all times. Please feel free to pop in to have your glasses cleaned or adjusted. It’s all part of the service.